cancellation and refund policy outlines our procedures for canceling or rescheduling lessons, as well as our policies for refunds.
Cancellation and Rescheduling of Lessons
1.1 If you need to cancel or reschedule a lesson, please provide us with at least 24 hours' notice. You can cancel or reschedule a lesson by contacting us via email or phone.
1.2 If you cancel or reschedule a lesson with less than 24 hours notice, you will be charged the full lesson fee.
Refunds
2.1 Refunds will be issued by the following policies:
2.2 If you cancel a lesson with at least 24 hours notice, you will receive a full refund for that lesson.
2.3 If you cancel a lesson with less than 24 hours notice, you will not be eligible for a refund.
2.4 If your lesson is canceled by Leading Note Music Academy due to unforeseen circumstances, such as inclement weather or instructor illness, we will offer to reschedule the lesson at a mutually convenient time or issue a full refund.
2.5 Refunds will be processed within 14 days of the cancellation or request for refund.
Missed Lessons
3.1 If you miss a scheduled lesson without providing at least 24 hours notice, you will not be eligible for a refund.
3.2 If you miss a lesson due to unforeseen circumstances, such as a medical emergency or family emergency, please contact us as soon as possible to discuss rescheduling or refund options. <br/>Thank you for taking the time to review our cancellation and refund policy. If you have any questions or concerns, please do not hesitate to contact us at [insert contact information